We have determined that a stored value became corrupted, resulting in delayed processing that caused the communication issue. We have fixed the corrupted value, and production has returned to normal.

We are continuing to investigate what caused the initial data corruption, and will take steps to improve our ability to identify issues that might arise in the future.

We have confirmed that there is an issue communicating with the Hawkeye system in one site. We are continuing to work to diagnose and resolve the issue.

We can confirm that other sites are not impacted at this time.